Reset a user's password

Although Org Admins can assist users in resetting their passwords, it is recommended that users reset their own passwords by selecting Forgot Password when signing in.

You can reset a user's password by navigating to your profile icon and selecting Manage users.

Select the menu icon next to the user, then select Reset password. You will need to create a new password for the user. Once the password is created, you must send the password to the user.

The user would use this password to sign in and update their password to regain access to their account.